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Meet The Staff. 10 questions with…
Accounts Payable, Yard Sales, IT.
1. What do you do in a typical day?
For the first part of the morning, I serve customers outside in the yard until around 9 o’clock. I then move inside to the accounts department and tend to the Purchase Ledger, generally checking invoices we receive and inputting them to the computer system. As and when required, I will deal with any IT emergency as well as any additional tasks that management gives me.
2. What did you do before you came here?
I started working here straight after leaving school. Immediately before this, I was studying A Level Maths, Physics and English.
3. What’s your favourite thing about your role?
I like the satisfaction of seeing all of the months’ invoices paid after the countless hours of processing.
4. What’s the best thing that’s happened to you so far here at Chandlers?
Starting my apprenticeship and getting to spend days at college.
5. How would you describe the company culture?
We’re a welcoming team where everyone is valued.
6. What’s your favourite product at the moment?
Drainage products are my favourite as they are light, uncomplicated and easy to pick from the racks – an easy sale.
7. What’s been your best customer experience?
I once had a senior gentleman come in wanting some timber to box in a pipe in his house. He wasn’t quite sure what materials he wanted, so I advised him on what would be the most suitable and cost effective. I spent a while with him and when I completed the sale, he thanked me – saying he had tried going to B&Q, but left because no one would take the time to help him. I think this perfectly exemplifies our company ethos.
8. In 3 words, how would your manager or co-workers describe you?
Simply the best.
9. What do you get up to outside of work?
I like to do anything with computers, be it playing video games or physically modifying the hardware. I also play piano, though not as much as I did when I was at school.
10. What’s one thing about you that might surprise people?
Something I hardly mention in conversation is that I’m an amateur composer and have been interviewed on local radio during which they played some of my music also.