Soph Hounsell, Loader: To pick & load deliveries for Chandler Material Supplies & unload goods being delivered.

What do you do in a typical day?

On a typical day I have anywhere between 10-25 deliveries to get out & have ready for when the drivers get back. I also unload lorries that come into the yard with new stock & we all try to get as much away as possible in the time we have.

What did you do before you came here?

I worked at Travis Perkins for 2 ½ years, then I tried something new and was a Sales Executive for Stansted Audi. Then went into HR for 1 ½ years before realising I missed the building trade.

What’s your favourite thing about your role?

I love being outdoors; rain or shine I’m happy if I’m in the fresh air.

What’s the best thing that’s happened to you so far here at Chandlers?

The best thing that’s happened to me at work is getting to work with such handsome men all day.

How would you describe the company culture?

I would say working here is like working with family. It’s friendly & fun. Although we are always busy & it’s extremely fast pace, it’s nice to know someone will always stop & give you a hand or even just a smile.

What’s your favourite product at the moment?

Anything that’s in a secure pack & easy to load onto the lorries

What’s been your best customer experience?

In general I’m not customer facing, but I do often stop to help when I have time. I can’t think of anything specific but I’ve had no bad experiences so that’s a bonus.

In 3 words, how would your manager or co-workers describe you?

Happy

Polite

Helpful

What do you get up to outside of work?

I horse ride whenever I can. Other than that you’ll probably find me in a beer garden getting up to mischief!

What’s one thing about you that might surprise people?

To be honest, telling people I’m a forklift driver is usually the biggest surprise! Other than that I’m a pretty open book, what you see is what you get.