10 question with…

Matthew Hood, Yard Worker: Responsible for serving customers, replenishing stock and associated yard duties.

What do you do in a typical day?

Serve many different types of people from builders, to members of the public who are interested in a touch of D.I.Y. Replenish and record stock, along with managing the tidiness of the yard.

What did you do before you came here?

I did several jobs such as managing a skip hire company, a landscape gardener and a full time student.

What’s your favourite thing about your role?

The interaction between the customers and fellow staff.

What’s the best thing that’s happened to you so far here at Chandlers?

I’ve greatly enjoyed the social aspect and have taken part in the staff football game and charity fun run.

How would you describe the company culture?

Friendly and personal.

What’s your favourite product at the moment?

Kiln dried sand.

What’s been your best customer experience?

Having a customer who’s genuinely pleased with your service and then has taken the time to mention it.

In 3 words, how would your manager or co-workers describe you?




What do you get up to outside of work?

I enjoy music, reading, history, spending time with my children and I’m a West Ham supporter.

What’s one thing about you that might surprise people?

I was a lead singer in a Punk band called “Noise Pollution”.